How to Fix Zoom Error Code 10004

Experiencing Zoom Error Code 10004 is annoying, especially when you’re all ready for your meeting or class. This error often pops up during the most inconvenient times, leaving us users in a bind. But don’t worry, this guide will help you understand and fix Zoom Error Code 10004 in no time!

What is Zoom Error Code 10004?

Zoom Error Code 10004 is a common issue faced by Zoom users, occurring both during the first launch of the app after installation and during a Zoom call. This error is primarily related to Zoom’s inability to do an automatic update. The error can stem from various factors, including server problems, internet connectivity issues, auto-update failures, or interference from third-party software.

How to Fix Zoom Error Code 10004

  1. Restart Your Router: Begin by restarting your router. This simple step can resolve potential internet connectivity issues that might be causing the error.
  2. Disable Antivirus Software: Temporarily disable any antivirus software. Sometimes, these programs can block Zoom’s access to necessary resources.
  3. Manually Update Zoom: If the auto-update fails, manually updating Zoom can be a solution. Visit the Zoom Download Center and install the latest version.
  4. Reinstall Zoom: Uninstalling and then reinstalling Zoom can give the app a fresh start, potentially resolving the error.
  5. Contact Zoom Support: If all else fails, reaching out to Zoom Support can provide you with more personalized troubleshooting steps.
  6. Check Zoom Service Status: Before diving into troubleshooting, check the Zoom Service Status website to ensure there are no ongoing issues with Zoom’s servers.
  7. Allow Zoom Through Firewall: Make sure that your firewall settings are not blocking Zoom. Adjust the settings to allow Zoom to communicate through the firewall.
  8. Clear Zoom Cache and Cookies: Corrupted cache files can cause issues. Clearing Zoom’s cache and cookies might resolve the error.
  9. Update Device Drivers: Ensure that your device drivers, especially those related to audio and video, are up to date for optimal performance of Zoom.

By following these steps, you should be able to resolve Zoom Error Code 10004 and get back to your online activities without any further interruptions.

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